FAQ

What’s your wedding photography style?

We view a wedding day as a once in a lifetime event. We want to document as much as we can so our couples are able to relive those moments through the images we create. Our style is mix of documenting details that make your wedding unique and capturing those moments that no one could plan for. We believe all those elements are what make each wedding day so special.

How far in advance should we book you?

We’d say as soon as you make up your mind. Until the deposit fee payment is made, we'll not be able to hold the date for you or turn down other commissions for the same date.

We love your work and want to book you, how do we do that?

Use the contact form to reach us with questions about pricing, products and availability. Once we have talked about your wedding, you will sign the contract and pay the deposit (non refundable) to secure your date.

What kind of camera gear do you use?

We shoot with a Canon 5DMark3 and a combination of Canon prime and zoom lenses, flashes and other lighting equipment.

Do you provide every image you shoot?

We do not provide/deliver every image taken. Each image you receive has been worked on to a level that tells the story of your wedding day. We want you to be able to look through a set of images without being distracted by awkward duplicate shots, test shots, and closed eyes. We typically deliver between 250-500 images based on the wedding package you select.

When will I get to see my wedding photos?

Your photos will generally be ready within 4-6 weeks depending on whether the wedding is held in peak season or the quieter months. We go through a careful process of choosing the best images from the day and processing each of them with individual attention. If you’ve ordered an album, you’ll receive your digital images first before we start work designing your book. Once the album design is approved by you, it takes 2 weeks to receive.

Will you share with us the dump of unedited or RAW images?

No. We take all images in RAW uncompressed format for optimal details from the camera and it gives us the most control in post production. RAW files are intended for professional use only. Selected images will be edited including cropping, color correcting, adjusting white balance, exposure, highlights and made available in universal JPEG format to client at our discretion. We will not give out unfinished unedited RAW files to clients.

Will you upload our images online?

We will post our images online on social media sites and our website, and we may even submit these images for certain magazine articles and competitions. Rest assured, we will not use these images for commercial purposes, only for promoting our work. However, if you don’t want your images to be published anywhere, there will be additional charges of the total bill amount because we get more work only when we showcase our existing work. This is non-negotiable. If we were not able to do so, you, as a prospective client, would not have been able to find and hire us. It is only fair that all the other prospective clients are also able to see the good work that we do at your wedding

Do we own the copyright to our photos?

Pixelena Studio reserves the copyright of all images and videos. Clients will be given printing and usage rights. We deliver a set of both low resolution and high resolution versions of the images. The low resolution versions are meant for online display and they are watermarked. We request you to upload only watermarked images online and it would be nice if you tag us along the way. The high resolution images are not watermarked, and can be used for printing purposes. If other wedding vendors would like to use images or videos taken by Pixelena Studio, please have them contact us directly at pixelenastudio@gmail.com.